Palm Desert Staff
Better hearing and a better quality of life can be yours for many years with the help of the right hearing professional. At Hearing Aid HealthCare, we pride ourselves on developing long-term relationships with our patients. Relationships based on unsurpassed personal service that begins the first time you walk through our doors and continues long after your initial appointment.
Professional Information: Jeannette has been in the hearing aid profession since 1989 and is the co-founder of Hearing Aid HealthCare. She is a Licensed Hearing Aid Dispenser, a Certified Audioprosthologist, a Certified Occupational Hearing Conservationist and is Nationally Board Certified in Hearing Instrument Sciences. She has been a Proctor for the Department of Consumer Affairs licensing board since 1997 and is a member of Hearing HealthCare Providers of California and has been a past board member as well. She is also a member of the International Hearing Society.
Special Interests: Jeannette is a dedicated supporter of the Starkey Hearing Foundation and has traveled with the foundation to many 3rd world countries to fit hearing aids for those in need. She is also a mentor for local caregivers through Eisenhower’s Memory Care Center in Palm Desert, providing support with loved one’s suffering from Dementia and Alzheimer’s Disease.
Personal Information: Jeannette has lived in the Coachella Valley over 21 years and currently resides in La Quinta with her four dogs along with her father, sister, and two teenage nieces. Jeannette enjoys spending time with her family and friends. She is an active member of Southwest Church, and enjoys helping to make a difference in our local community.
Education: Bachelor of Science with a major in Speech Language Pathology and Audiology, Licensed Hearing Aid Dispenser, Certified Audioprosthologist
Certifications: Certified by American Conference of Audioprosthology, Certified Occupational Hearing Conservationist, licensed Hearing Aid Dispenser and Nationally Board Certified in Hearing Instrument Sciences
Special Interests: Jonna chose to be in the hearing instrument profession after graduating from Loma Linda University. She takes great pride in helping people hear again and is dedicated to providing individual care ensuring the best hearing health care possible. The technologically advanced instruments she is fitting today are amazing. Jonna is able to accurately program the hearing aids to provide the quality and clarity necessary to hear and understand better.
Professional Memberships: Hearing HealthCare Providers of California (HHP/CA), International Hearing Society
Personal Information: Jonna is a dedicated mother to her 2 daughters. She enjoys relaxing with her family while they spend time in the great outdoors boating and building memories with her family. Jonna has a wonderful way of making everyone feel special and is always smiling. In her spare time, she enjoys running, hiking and playing sports. She is a believer of Jesus Christ and He is the one who is above all in her life.
Patient Care Coordinator
Genny joined the team at Hearing Aid HealthCare in 2016 and instantly fell in love with her job and especially the patients. Her background is in Administration, Ministry and Customer Service and she loves to help make the patients feel heard and cared for. She is a true “Desert Rat” and was born and raised in the Coachella Valley and is now raising her three boys with her high school sweetheart in their hometown. Most of her spare time is spent building memories with her boys and serving alongside her Husband who is a Kids Pastor at a local church.
Patient Care Coordinator
LaNell joined Hearing Aid HealthCare in 2016. With years of administrative office and accounting experience, LaNell is a valuable part of the team. She has a Bachelor of Science degree in Business Administration. She and her husband are empty nesters who spend time volunteering at their church and other organizations around the Coachella Valley. Jesus Christ is the first priority in LaNell’s life and she loves serving Him through serving others. She also enjoys camping with her husband, spending time with their grown sons, and enjoying the outdoors with their golden retriever.
Senior Lab Technician
Jason has been our Hearing Aid Lab Manager since 2002. He is trained in hearing aid manufacturing and repair. He has been specially trained to build, repair and service all makes and model hearing instruments on-site. He lives in Desert Hot Springs with his wife and enjoys boating, camping and off-roading in his spare time. He is always able to make you smile!
Why wait? You don’t have to live with hearing loss.
Sensorineural Hearing Loss
Sensorineural hearing loss is fairly common and might explain why you can hear a pin drop, but not be able to make out what your partner is saying. You’re born with tiny hairs called cilia in your inner ear that move when sound waves are present. Nerves translate the movement of these tiny hairs into information that goes to your brain where it gets interpreted into distinct sounds and frequencies.
The better the movements are interpreted, the more easily you’re able to hear distinctions between sounds such as “D” and “T” or hear letters like “S”, “H” and “F”. Unfortunately, the cilia are extremely delicate and can be harmed by loud noise or other trauma.
Cilia also help your brain determine how loud a sound is, where it’s coming from, and how far away it is.
The Most Common Causes of Sensorineural Hearing Loss
Sensorineural hearing loss happens when these tiny hairs are damaged. Often, this type of hearing loss is gradual, which is why many people associate it with aging. It’s thought that animals are able to regrow these hairs and regain their hearing when their cilia get damaged, but humans don’t seem to have this ability naturally.
Common causes of sensorineural hearing loss are:
Head injuries or other trauma
Diseases like diabetes or autoimmune disease
High blood pressure
How to Deal with Sensorineural Hearing Loss
While there are no current medical treatments to heal cilia, you can successfully address sensorineural hearing loss with hearing technology such as hearing aids.