Palm Springs Staff

Better hearing and a better quality of life can be yours for many years with the help of the right hearing professional. At Hearing Aid HealthCare, we pride ourselves on developing long-term relationships with our patients. Relationships based on unsurpassed personal service that begins the first time you walk through our doors and continues long after your initial appointment.


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Colleen Bolte

Colleen Bolte


Professional Information: Colleen is a licensed Hearing Aid Dispenser and Certified Audioprosthologist. She is a member of the International Hearing Society and Hearing HealthCare Providers.

Special Interests: Colleen’s passion for dispensing hearing aids and helping others developed from her own personal hearing loss since birth. In addition to extensive education and training, Colleen has a lifetime of experience wearing bilateral hearing aids. Her personal passion to relate with others who suffer from hearing loss stems from a desire to help them live a happier hearing life.

Personal Information: Colleen is a dedicated mother to her son and enjoys spending time with him. She has traveled around the world, living in Turkey, Dubai, China, Vietnam and South Korea. While grateful for her travels, she is glad to be living back in the Coachella Valley.

Shari Lee

Shari Lee

Patient Care Coordinator

Shari has been with Hearing Aid HealthCare since 2009. She has an extensive background in customer service, and takes special care to make sure that everyone who visits the office feels welcome and appreciated. She has a very congenial nature and takes a personal interest in everyone she is around. 

Shari has lived in Yucca Valley most of her life and enjoys the beautiful, starry nights and cooler temperatures, and the fact that all of her immediate family and many of her relatives also live there. She lives in the Sky Harbor area with her husband, Robert and their three cats, Harry, Abbey and Jellybean. 

Why wait? You don’t have to live with hearing loss.

Sensorineural Hearing Loss
Sensorineural hearing loss is fairly common and might explain why you can hear a pin drop, but not be able to make out what your partner is saying. You’re born with tiny hairs called cilia in your inner ear that move when sound waves are present. Nerves translate the movement of these tiny hairs into information that goes to your brain where it gets interpreted into distinct sounds and frequencies.

The better the movements are interpreted, the more easily you’re able to hear distinctions between sounds such as “D” and “T” or hear letters like “S”, “H” and “F”. Unfortunately, the cilia are extremely delicate and can be harmed by loud noise or other trauma.

Cilia also help your brain determine how loud a sound is, where it’s coming from, and how far away it is.

The Most Common Causes of Sensorineural Hearing Loss
Sensorineural hearing loss happens when these tiny hairs are damaged. Often, this type of hearing loss is gradual, which is why many people associate it with aging. It’s thought that animals are able to regrow these hairs and regain their hearing when their cilia get damaged, but humans don’t seem to have this ability naturally.

Common causes of sensorineural hearing loss are:

Loud sounds
Head injuries or other trauma
Diseases like diabetes or autoimmune disease
High blood pressure
Some medications
How to Deal with Sensorineural Hearing Loss
While there are no current medical treatments to heal cilia, you can successfully address sensorineural hearing loss with hearing technology such as hearing aids.

Why wait? You don’t have to live with hearing loss.

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