After calling 7 hearing aid facilities in the area while on vacation in Palm desert I received only Mechanical robots with no helpful assistance on the other end of the line until I contacted Hearing Aid Healthcare. I spoke with LaNell and she was able to help me! Lanell’s customer service was amazing!!! When you have a hearing problem getting the support needed in a timely fashion is so critical. I can’t thank LaNell enough for her kind and helpful demeanor! Thank God LaNell answered the phone and was able to help me!