Better hearing and a better quality of life can be yours for many years with the help of the right hearing professional.

At Hearing Aid HealthCare, we pride ourselves on developing long-term relationships with our clients. Relationships based on unsurpassed personal service that begins the first time you walk through our doors and continues long after your initial appointment.

Meet the Team

Jeannette Austin, Owner, Audioprosthologist, Hearing Aid Specialist

Jeannette Austin

Owner, Certified Audioprosthologist, Licensed Hearing Aid Dispenser, Certified Occupational Hearing Conservationist, Nationally Board Certified in Hearing Instrument Sciences

Jeannette has been in the hearing aid profession since 1989 and is the co-founder of Hearing Aid HealthCare.

She is a Licensed Hearing Aid Dispenser, a Certified Audioprosthologist, a Certified Occupational Hearing Conservationist and is Nationally Board Certified in Hearing Instrument Sciences. She has been a Proctor for the Department of Consumer Affairs licensing board since 1997 and is a member of Hearing HealthCare Providers of California and has been a past board member as well. She is also a member of the International Hearing Society.

Jeannette is a dedicated supporter of the Starkey Hearing Foundation and has traveled with the foundation to many 3rd world countries to fit hearing aids for those in need. She is also a mentor for local caregivers through Eisenhower’s Memory Care Center in Palm Desert, providing support with loved one’s suffering from Dementia and Alzheimer’s Disease.
Debbie Watkins, Nationally Board Certified in Hearing Instrument Sciences

Debbie Watkins

Nationally Board Certified in Hearing Instrument Sciences

Debbie joined Hearing Aid HealthCare in 2006. She is a caring professional who loves helping people with their hearing needs.

As a Hearing Aid Specialist, Debbie takes the time to listen to her clients and appreciates the opportunities she has to help others.

Debbie lives in Indio with her son and husband and is an active member of the National Fragile X Foundation. Debbie is an avid runner and has participated in many organized marathons.
Jason Brandt, Audioprosthologist

Jason Brandt


AA Degree in Economics, Licensed Hearing Aid Dispenser, Certified Audioprosthologist.

Certified by American Conference of Audioprosthology, Certified Occupational Hearing Conservationist, licensed Hearing Aid Dispenser and Nationally Board Certified in Hearing Instrument Sciences.
Jason is dedicated throughout the process of testing, fitting, counseling and on-going service enhancing the overall quality of life to each individual patient. The aural rehabilitation differs from patient to patient and is of the utmost importance when using amplification for the very first time. His goal is to provide our clients with the best hearing health care possible. He utilizes state-of-the-art techniques optimizing speech audibility and comfort at the same time.
Genny Little, Patient Care Coordinator

Genny Little

Patient Care Coordinator

Genny joined the team at Hearing Aid HealthCare in 2016 and instantly fell in love with her job and especially the clients.

Her background is in Administration, Ministry and Customer Service and she loves to help make the clients feel heard and cared for. She is a true “Desert Rat” and was born and raised in the Coachella Valley and is now raising her three boys in her hometown. Most of her spare time is spent building memories with her boys and serving in Kids Ministry at her church.
LaNell Richard, Patient Care Coordinator

LaNell Richard

Patient Care Coordinator

LaNell joined Hearing Aid HealthCare in 2016. With years of administrative office and accounting experience, LaNell is a valuable part of the team.

She has a Bachelor of Science degree in Business Administration. She and her husband are empty nesters who spend time volunteering at their church and other organizations around the Coachella Valley. Jesus Christ is the first priority in LaNell’s life and she loves serving Him through serving others. She also enjoys camping with her husband, spending time with their grown sons, and enjoying the outdoors with their golden retriever.