Client Testimonials

Visiting family on a vacation, my father-in-law’s hearing aid had some jammed filters. I didn’t know how to address it, so just dropped in unannounced. They stopped what they were doing & made me their priority. Fixed it immediately, went above and beyond not only to fix the issue, but showed me a better solution and taught me how to repair it. The price was ridiculously low. I expected to spend three times the amount they billed me. I would give him 20 stars if Yelp would let me.

Omg, what a breath of fresh air! These ladies are incredible. We went in for a hearing test and a hearing aid routine check up. I walked out with a repaired part and 100% hearing. No exaggeration. They are Witty, engage in intellectual banter. ( though mine is not) I still love the hearing aids I received a year ago here. The follow up is something we look forward to. Good service. Good laughs. Good products. Way to go!

What a life-saver. Down for a visit with friends and forgot my supply of aid filters. Dropped-in to Hearing Aid Healthcare and they were able to get me a supply. Wonderful office staff were glad to help. KUDOS!

Wonderful technicians, incredibly clean studio! We were visiting in Palm Desert and my husband forgot to bring his hearing aid charger. The ladies at Hearing Aid HealthCare welcomed him to stop by and use their charger. They wouldn’t charge us for their time. Next time we are in the market to purchase hearing devices, this is where we will come!

I cannot say enough wonderful things about my experience! I was not excited about getting my hearing checked, but Genny made the entire exam and process so easy and stress free. She was truly delightful and very knowledgeable! The entire staff was so friendly and amazing! I’d give 10 stars, if I could…

This place has been my home for hearing and hearing aids for over 8 years! This whole team is amazing , kind, and talented. I wouldn’t trust anyone else. Thank you!!! Thank you!!

I am a returning patient of Hearing Air HealthCare. I especially enjoyed Genny and her kind and thorough explanations. It was a pleasure to be with her.

Always first rate in service and follow up. Experienced and knowledgeable audiologists. An excellent hearing aid center.

After calling 7 hearing aid facilities in the area while on vacation in Palm desert I received only Mechanical robots with no helpful assistance on the other end of the line until I contacted Hearing Aid Healthcare. I spoke with LaNell and she was able to help me! Lanell’s customer service was amazing!!! When you have a hearing problem getting the support needed in a timely fashion is so critical. I can’t thank LaNell enough for her kind and helpful demeanor! Thank God LaNell answered the phone and was able to help me!

The moment I walked in I felt completely at ease. The staff is so kind and welcoming, and the calm atmosphere makes such a difference. You can tell they truly care about their patients, It feels more like visiting friends than going to a medical appointment. I highly recommend Hearing Aid Healthcare.

It was time to check into new hearing aids. Previous purchases through Costco were OK, however, seem to have comfort issues at times and didn’t wear them all the time. At Hearing Aid Healthcare, Palm Desert, I met Debbie Watkins. After testing and evaluation, the recommended hearing aids are perfect. They are programmed with two settings and controlled by my phone. Debbie resolved all my previous issues with the hearing aids. Thank you. – A. B.

Hearing Aid HealthCare like no other provider in the Coachella Valley provides the best initial care and evaluation. They are able to diagnose the most difficult cases and provide the best possible solutions.  – Roger

How much do I love Jeanette at Hearing Aid Health…? Let me count the ways: First of all Jeanette’s personality is so friendly and there is no pressure to buy hearing aids. My exam showed that I had a slight hearing loss and she explained all the ramifications that go along with that loss. However, I wasn’t ready to commit. 2 years later I was back saying “I can’t hear the TV. Why are they mumbling?” Second: she explained the best options for me [without pressure] and showed me how one couldn’t even tell I was wearing them. She matched my hair color! Third: she showed me how they are connected to my phone so, that I had an option to just adjust them when I came into a restaurant, nail shop, etc on my phone. It looks like I was reading a message or sending a text…not fiddling with my ear. Vanity!!?? Fourth: she explains everything and we work together to adjust sound levels etc. Fifth: She has cookies!!!! Jeanette and her entire staff are the best. I highly recommend them. Remember – no pressure and cookies!!  – Arlene

I was referred to Jeannette at Hearing Aid Healthcare 5 years ago. Have been seeing her for maintenance checkups 3 or 4 times a year since my original purchase of the hearing aids. I could not be happier with Jeannette and her entire staff for the personal service they afford me. A few months ago my wife was at a stage where she needed hearing aids, also. So, without hesitation, we went back to Jeannette and she took care of her just as well as she took care of me. Obviously, I would recommend Hearing Aid Healthcare to anyone that needed a little assistance to improve their hearing to enjoy life better. So nice to hear more of the world around me. Thank you, Jeannette, and your entire staff.  – Bob

Hearing Aid HealthCare is the best. Jeannette is a truly caring individual that cares so much for the patient. She can diagnose the hearing problem and come up with the appropriate correction. She is the best! – Buck

Great Care! Great Friends! Great Professionals! – Bobbie

I’ve been coming to Jeannette and Hearing Aid HealthCare for nearly 10 years now. Such a professional office, staff and audiologist! I tell all my friends to “Go see Jeannette!”. I play and listen to a lot of music, so hearing aids have really brought back my listening pleasure. Jeannette always takes time to make sure my audio levels are adjusted to perfection. So glad to be with this group. Friendliest people ever! And fresh cookies, did I mention that? – Jana

I have been a client of Jason and Hearing Aid HealthCare since 2008. Jason has excellent technical skills and has always provided me with exceptional customer service. – Glen

I have had a wonderful experience with Hearing Aid HealthCare for many years. I’m always happy with the wonderful care that is provided. I have a better quality of life because I can hear. Thank you so much for your dedicated service to me. – William

I have been so impressed with not just the placement of aids but really impressed with the after care – just a much better experience than anticipated. – Sharon

Very knowledgeable staff. Concerning regarding my issues. Always available to answer my questions. – Bea

I have never had a better experience with a more professional and personable audiologist. I had a hearing loss in my 20s due to a surgery, and I have struggled with my hearing and finding the right solution for my needs for years. I had a hearing aid that was prescribed when I was younger, it was hard plastic and extremely uncomfortable, so it ended up in a drawer. – Martin

What an amazing improvement buying my hearing aids from Jeannette Austin has been to my life! They eliminate the confusion of trying to follow conversations with friends and my husband. Now I can participate confidently. And the wonderful added feature of cellphone and audiobooks transmitting directly into my hearing aids is such an improvement in my quality of life. The staff and support staff are so friendly and helpful. Their level of support and follow up makes all the difference in the world. Thanks! – Josh

Just the other day we went to Palm Springs for the day to play tourist; we went to the museum, to see the new park and Marilyn Monroe statue and have lunch at Tyler’s. I had forgotten to wear my hearing aids. Wow what a difference without them. I have never done that before and never will again. Jeanette Hait and her crew are top notch in service and support and I highly recommend them. They are the BEST!! – Norton & Carolyn Bohon

Jeanette & entire staff are wonderful. I’ve been seeing Jeanette for several years, & 2 sets of hearing aides. Jeanette discovered that neither ear will fit a regular ear piece, molds were taken, ear pieces made. This was a process that took several visits, each time I needed to have an adjustment, there was always a time made available. The staff & Jeanette are always pleasant & have a smile. I have recommended several friends that are grateful for all the reasons I stated. The warm cookies & candy are a bonus, for us sweet eaters. They all get 5 stars. Thank you Jeanette & staff for your kindness. – Rose

Jason is outstanding, he initially helped me through all of my trepidation on the new adventure of wearing hearing aids. He helped me make the right selection and carefully adjusted, coached and guided me back to normal hearing. Thank you! – Joe & Marianne Wittenberg

What a find!! Jeannette is an angel. Best all around hearing specialist I’ve encountered. – Frank

My daughter-in-law started being distant and not wanting to talk to me. I was worried. After I got hearing aids she apologized to me. She said she didn’t realize I had a hearing problem. She said when she talked to me, I never answered or walked away, as I never heard her. We are best friends again. – Bonnie